One97 Communications Limited, Paytm's parent, has reported its first full-year net profit since its stock market listing, posting ₹552 crore in FY26 against a ₹663 crore loss in FY25.
EBITDA moved from a loss of ₹1,506 crore in FY25 to a positive ₹502 crore, an operating swing of more than ₹2,000 crore in a single year.
Revenue grew 22% year-on-year to ₹8,437 crore. Core payment services rose 20% to ₹4,646 crore, while financial services distribution — loans and wealth products — jumped 52% to ₹2,594 crore.
The turnaround came from cost discipline rather than a single strategic pivot. Marketing expenses were cut nearly in half, from ₹508 crore to ₹275 crore, and employee costs fell from ₹3,288 crore to ₹2,765 crore, aided by automated AI workflows in merchant onboarding and customer service.








